Redesigning how sales & marketing teams hit their number worldwide
During my time at ZoomInfo, I designed across multiple products supporting go to market strategies for over 25,000 companies worldwide.
I began by improving the Search UX for TalentOS, the recruiter platform, working closely with integrated products like Comparably and ReachOut. After being promoted to Lead Designer, I led the integration of SMS into recruiter prospecting, redesigned the Projects feature to streamline workflows, and introduced advanced organizational tools. These efforts reduced prospecting friction and improved workflow efficiency by approximately 22%.
I also contributed to high impact initiatives across SalesOS, ZoomInfo's flagship product, including a major login redesign and AI integrations for ZI Copilot, as well as features for Extension and Chorus. During this period, ZoomInfo's quarterly revenue exceeded $300M in Q1 2023, reflecting the scale and impact of the work.
Led the UX design for ZoomInfo's Job Description Parser, automating candidate searches to enhance recruiter efficiency.
Designed a dashboard for real-time insights into workforce reductions, aiming to enhance market intelligence and support users in navigating dynamic industry shifts.
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